Convergent Communications

overview

The growth of an organization and information available to empower management and staff is largely facilitated by its IT infrastructure. We facilitate our clients in optimizing their use of technology to remain competitive and meet the challenges of an on-demand world. This requires extending the use of IT investments to connect with employees, customers, suppliers and business partners.

With the proliferation of the Internet and mobile communication across the length and breadth of Tanzania, more applications and devices are being added every day to a consolidated and converged service-oriented framework; the demand for such a network layer is growing enormously.

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Telephony (Analog/Digital/IP)

SCI offers telephony solutions from multiple leading global technology vendors. We ensure clients benefit from the most appropriate service-oriented solutions, without compromising the communication experience for the end users. SCI provides telephony solutions that allow for a scalable base at a single location/geography to multiple locations and geographies

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Conferencing (Audio/Video)

Conferencing has emerged as an important collaborative tool that arrests handicaps of travel and geography, while drastically reducing the burden of time and travel costs. Our conference solutions are feature rich, scalable and customized for anywhere between a single end-point to a conference room environment. In addition, our Videoconferencing and Tele-Presence offerings provide the most effective, natural and lifelike boardroom communication experiences available in the country.

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Contact Centers

With our regional footprint, we help customers grow across geographical boundaries by setting up robust and resilient voice and data networks across the continent. We have fostered strategic partnerships with most contact center technology OEMs to offer best-in-breed solutions. Our contact center solutions drive higher performance throughout enterprises by improving the quality and value of customer interactions. Our contact centers solutions cover:

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Interactive Displays

SCI provides state-of-the-art interactive touch-screen displays that transform any boardroom into a streamlined and information-oriented presentation center. Our solutions greatly encourage and improve audience attention and participation in business meetings, teleconferences, presentations, and training/classrooms. Our products come in 60/70/80 variants and are made to replace whiteboards and projectors while combining video-conferencing, device integration, and direct printing.

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Our Patners

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Digital Signage & Kiosks

SCI provides digital signage ranging from a single unit to a network of scalable video wall units, which can be customized and modified on a real-time basis. Our content management system allows for updates to be made remotely in a hassle-free and efficient manner. Our customized solutions address the needs of Banks, Educational Institutions, Malls & Retail Environments, Telecom Companies, Outdoor Signage, and Central Monitoring Centers among others.

Tele-Presence

Cisco Videoconferencing brings everyone face-to-face, everywhere. It is the most effective, natural and lifelike communications experience available. Cisco puts people back at the center of the collaboration and video experience, empowering them to work together in new ways to transform business and do more with less.

patricia stark